The Trifecta Team


Meet the Trifecta team – a group of highly experienced industry experts with nearly 500 years of combined experience in market research and insights. They are the driving force behind our company's success, delivering a unique blend of domain knowledge, methodological expertise, and strategic activation known as "The Trifecta Way." Our customers have seen remarkable growth, thanks to our team's expertise, making Trifecta their trusted advisor.
Our business moves fast, needs change and demand is high for insights. I need to work with research firms that can keep pace, take ownership, and take the burden off me. I found that with Trifecta — a partner who has skin in the game along with me.
– Senior Director, Market Research & Insights
Dan Arnold Headshot
Dan Arnold Managing Partner
Industry Tenure: 25+ years

Previous Experience:

  • Engine
  • Sopheon/Teltech

Specialties include:

  • Strategic Advisory for B2B/B2C Clients
  • Growth & Innovation Strategy
  • Whitespace & Adjacency Analysis
  • Market & Customer Insights
  • Commercial Excellence
  • Product & Packaging Development
  • Value Chain Analysis
  • Competitive Intelligence & Strategy
Katie Turcotte Headshot
Katie Turcotte CEO
Industry Tenure: 10+ Years

Previous Experience:

  • Hanover Research
  • Cintas

Specialties include:

  • Go to Market Strategy
  • Insights Activation
  • Insights Delivery and Storytelling
  • Strategic Advisory
  • Growth & Innovation Strategy
  • Competitive Intelligence & Strategy
  • Brand Tracking
  • Customer Experience (CX)
  • New Product Development
Susan Garratt Headshot
Susan Garratt Sr. Research Director of Qualitative Research
Industry Tenure: 15+ years

Previous Experience:

  • C Space
  • SDG Consulting Services
  • Staples
  • John Hancock

Specialties include:

  • Trained moderator
  • Segmentation
  • Customer Satisfaction
  • Customer Retention
  • Customer Loyalty
Sharon Kinberg Headshot
Sharon Kinberg Associate VP of Quantitative Research
Industry Tenure: 20+ years

Specialties include:

  • Awareness & Usage
  • Concept Screening
  • Concept Testing
  • Consumer Experience
  • Creative & Message Testing
  • Customer Loyalty 
  • Customer Satisfaction
  • New Product Development
  • Package Testing
Linda MacKenzie Headshot
Linda MacKenzie SVP of Client Solutions
Industry Tenure: 25+ years

Previous Experience:

  • Engine
  • Guideline Research
  • Find/SVP

Specialties include:

  • Advertising & Product Testing
  • New logo acquisitions—Linda is an exceptional hunter
  • Selling recurring revenue: subscriptions, loyalty programs
  • Developing sticky relationships
Ethan Redrup Headshot
Ethan Redrup Senior Research Director
Industry Tenure: 10+ years

Previous Experience:

  • J.D. Power
  • The Martec Group
  • Mercyhurst University - CIRAT

Specialties include:

  • Competitive Intelligence
  • Market Intelligence
  • Market Entry Strategy
  • Market Forecasting
  • Automotive
  • Building and Construction
  • Metals
Brian Reuter Headshot
Brian Reuter SVP of Qualitative Research
Industry Tenure: 20+ years

Previous Experience:

  • Engine
  • Guideline Research
  • Teltech

Specialties include:

  • Strategic Research
  • Competitive Intelligence & Analysis
  • Market Sizing and Assessment 
  • Hard-to-reach VOC
  • Leveraging Subject Matter Experts
Kristen Ritz Headshot
Kristen Ritz SVP Quantitative Research
Industry Tenure: 20+ years

Previous Experience:

  • Marketing Analysts
  • Socratic Technologies
  • Nielsen

Specialties include:

  • Attitude & Usage
  • Brand Tracking
  • Consumer Segmentation
  • Product Optimization
  • Concept/Product Tests
  • Claim/Package Tests
  • Choice-Based Modeling
  • Pricing Analysis
  • Text Analytics
Angel Roberts Headshot
Angel Roberts VP Finance & Operations
Industry Tenure: 20+ years

Previous Experience:

  • Open Solutions (Fiserv)
  • ORC International (Engine)
  • Saunders, Karp & Megrue 
  • Bear, Stearns & Co

Specialties include:

  • Strategic Financial Planning
  • Business Transformation
  • Process Optimization
  • Business Analytics
  • Data Visualization
  • Collaboration
  • Influence Management
  • Technology Implementation
Gabrielle Rosenfeld Headshot
Gabrielle Rosenfeld VP of Business Intelligence
Industry Tenure: 20+ years

Previous Experience:

  • ORC International (Engine)
  • Dow Jones
  • AOL
  • American Express

Specialties include:

  • FMCG (Fast-Moving Consumer Goods) 
  • U.S. Economy
  • Demographics
  • Housing/Construction
  • Apparel
  • Home Furnishings/Décor 
  • Packaging
Jack Suvak Headshot
Jack Suvak Chief Operating Officer
Industry Tenure: 25+ years

Previous Experience:

  • Janus Insights Consulting
  • Fortune Brands Water Innovations
  • Moen (Head of Insights)

Specialties include:

  • Expertise across the entire value chain of Insights
  • Product Innovation
  • Trend Identification & Analysis
  • Brand Insights
Jack Suvak Headshot
Jacqueline White Business Operations Manager
Industry Tenure: 20+ years

Previous Experience:

  • Engine
  • ORC International
  • Find/SVP

Specialties include:

  • Sales Operations Support
  • Business Reporting Management
  • Sales Analysis
  • CRM Optimization and Integration
  • Database Administration and Enhancement
  • Technology Implementation and Integration
  • Cross-Collaboration Support
  • Invoicing & Collections Management
Priya Bothra Headshot
Priya Bothra Senior Project Manager Strategic Consulting
Industry Tenure: 8+ years

Previous Experience:

  • Kantar

Specialties include:

  • Exploratory Research
  • Brand Tracking
  • Ad/Concept/Product Testing
  • Segmentation
  • Diagnostic Research
  • Usage and Attitude Research
  • Path to Purchase & Shopper Insights
  • Custom Research
  • Voice of Customer Research
Jenna Villanova Headshot
Jenna Villanova Client and Sales Support Specialist
Industry Tenure: 5+ years

Previous Experience:

  • Independant Business Advisor
  • Kohler

Specialties include:

  • Client Relationship Management
  • Business Development
Audrey Kluge Headshot
Audrey Kluge VP Quantitative Research
Industry Tenure: 10+ years

Previous Experience:

  • Applied Marketing Science
  • The NPD Group
  • C+R Research

Specialties include:

  • Attitude & Usage
  • Brand Health Tracking
  • Consumer Segmentation
  • Concept/Product Tests
  • Choice-Based Modeling
  • Journey Mapping
  • Pricing Analysis
  • Product Innovation
  • Voice of the Customer (BOC)
Allyson Grennille Headshot
Allyson Grennille SVP, Client Services
Industry Tenure: 15+ years

Previous Experience:

  • Hanover Research
  • Gravity Research

Specialties include:

  • Client Relationship Development
  • Revenue Management
  • Subscription-based Sales and Renewals
  • Insights Delivery and Storytelling
  • Process Development and Implementation
  • Change Management
  • New Product Development

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